Returns & Exchanges
At Bestia Collars, we want you and your pet to be completely satisfied with your purchase. If your collar or accessory isn't the perfect fit, you can return or exchange any unworn item within 30 days of delivery.
Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the item in its original packaging with all tags attached, ensuring the leather is protected to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing